£2 from every item supports ocean conservation and mental wellbeing
£2 from every item supports ocean conservation and mental wellbeing
DMBO DEEP – Website Terms & Conditions
Last updated: 16 March 2026
These Terms and Conditions apply between you, the user of this website, and Patricia Hughes trading as DMBO DEEP (“we”, “us”, “our”).
By accessing or using this Website, you agree to be bound by these Terms.
If you do not agree, you must stop using the Website immediately.
1. Definitions
“Website” means www.dmbodeep.com
“User” means any third party accessing the Website
“Content” means all material displayed on the Website
2. About Us
DMBO DEEP is a UK-based limited-edition clothing brand operated by Patricia Hughes.
3. Access to the Website
You must be 18 years or older to use this Website.
We do not guarantee that the Website will always be available or uninterrupted and may suspend or withdraw it at any time.
4. Accounts
You are responsible for:
• keeping login details secure
• ensuring your information is accurate
• all activity under your account
We reserve the right to suspend or terminate accounts where these Terms are breached.
5. Products & Availability
All products are subject to availability.
DMBO DEEP operates a limited-edition drop model, and items may sell out quickly.
We reserve the right to:
• limit quantities per customer
• withdraw products at any time
• refuse or cancel orders where necessary
Product images are for illustration purposes and slight variations may occur.
6. Pricing & Payment
All prices are displayed in GBP and include VAT where applicable.
We reserve the right to:
• correct pricing errors
• cancel orders affected by incorrect pricing
Payment must be received in full before dispatch.
7. Pre-Orders
Some products may be offered on a pre-order basis.
Where you place a pre-order:
• Estimated dispatch dates are provided as guidance only and are not guaranteed
• Delays may occur due to production, supply, or external factors
• We will keep you informed of any significant changes
If your order includes a pre-order item, all items within that order will be dispatched together once the pre-order item becomes available.
8. Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
• courier services
• customs processes
• events outside our control
Risk passes to you upon delivery.
9. Returns & Refunds
Details of returns and refunds are set out in our Returns Policy.
Nothing in these Terms affects your statutory rights under UK consumer law.
10. Intellectual Property
All content on this Website is owned by DMBO DEEP or its licensors.
You may not copy, reproduce, distribute, or commercially exploit any content without prior written permission.
11. User Content
By submitting content, you grant DMBO DEEP a non-exclusive, royalty-free licence to use it for business and marketing purposes.
We reserve the right to remove content at our discretion.
12. Acceptable Use
You must not use the Website:
• unlawfully or fraudulently
• to infringe intellectual property rights
• to harm or harass others
• to disrupt Website functionality
13. Data & Privacy
We process personal data in accordance with our Privacy Policy.
14. Third-Party Links
We are not responsible for third-party websites linked from our Website.
15. Product Use & Safety
Our products are designed for general use and enjoyment.
It is the responsibility of the customer to ensure items are used appropriately and safely.
Some accessories may contain small parts and are not suitable for very young children without supervision.
Our products are not intended as safety or protective equipment and should only be used for their intended purpose.
DMBO DEEP is not liable for any injury, loss, or damage resulting from misuse, improper use, or failure to take reasonable care.
Nothing in this section limits your statutory rights under UK law.
16. Disclaimers
The Website is provided “as is”.
We make no guarantees regarding:
• accuracy
• availability
• security
17. Liability
Nothing in these Terms excludes liability for:
• death or personal injury
• fraud
To the fullest extent permitted by law, we are not liable for:
• business losses
• loss of data
• indirect or consequential losses
18. Security
We do not guarantee the Website is free from viruses or harmful components.
You are responsible for protecting your own device.
19. Changes to Terms
We may update these Terms at any time.
Continued use of the Website constitutes acceptance of any changes.
20. Transfer
We may transfer our rights where appropriate.
You may not transfer yours.
21. Entire Agreement
These Terms and the Privacy Policy form the entire agreement.
22. Third Party Rights
No third party may enforce these Terms.
23. Severability
If any provision is invalid, the remainder remains enforceable.
24. Governing Law
These Terms are governed by the laws of England and Wales.
25. Contact
📧 support@dmbodeep.com
🌐 www.dmbodeep.com
DMBO DEEP – Returns & Refunds Policy
Last updated: 16 March 2026
At DMBO DEEP, we want you to love your purchase. If something isn’t quite right, we’re here to help.
🌊Returns
You have the right to return your item within 14 days of receiving your order.
To be eligible for a return:
• Items must be unworn, unused, and in original condition
• All original tags and packaging must be included
• Items must not be damaged, marked, or altered
We reserve the right to refuse returns that do not meet these conditions.
🌊Return Costs
Customers are responsible for the cost of returning items to us.
We recommend using a tracked service, as we cannot be held responsible for items lost in transit.
🌊How to Return an Item
To initiate a return, please contact us at:
Please include:
• Your order number
• The item(s) you wish to return
We will provide instructions on how to complete your return.
🌊Refunds
Once your return is received and inspected, we will notify you of the outcome.
If approved:
• Refunds will be issued to your original payment method
• Please allow 5–10 working days for the refund to appear
Original shipping costs are non-refundable, unless the item is faulty.
🌊Exchanges
We do not currently offer direct exchanges.
Due to the limited nature of our drops, we cannot guarantee availability for exchanges, including alternative sizes.
If you would like a different size or item, please:
🌊Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 7 days of delivery.
We will arrange a replacement, repair, or refund where appropriate, including return postage costs.
🌊Pre-Order Items
Pre-order items may be returned in line with this policy once received.
Return timeframes begin from the date the item is delivered to you.
🌊Limited Edition Items
DMBO DEEP operates a limited drop model, and stock may not be available for replacement.
Where this is the case, a refund will be issued instead.
🌊Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return unless faulty.
This may include:
• bracelets or wearable accessories (if worn)
🌊Your Rights
Nothing in this policy affects your statutory rights under UK consumer law.
🌊Contact Us
If you have any questions, we’re here to help:
📧support@dmbodeep.com
🌐 www.dmbodeep.com
DMBO DEEP
DARE MORE BE ORIGINAL..... BE DEEPLY YOU
THANK YOU - FOR MAKING A DIFFERENCE